The SARS-Cov-2 coronavirus is a virus that appeared in China. Later it spread to all the continents of the world causing a pandemic. Currently Europe and America are the most affected.

This new virus causes the disease known as COVID-19.


People with COVID-19 have the following signs and symptoms

  • Cough and / or fever and / or headache.
  • And it is accompanied by at least one of the following: sore or burning throat, red eyes, pain in muscles or joints (general malaise).
  • The most severe cases have difficulty breathing or shortness of breath.


It affects all people, but the ones who are more at risk are:

  • Elderly people.
  • Pregnant women.
  • People with a previous disease such as cancer, diabetes or hypertension.


If you have these symptoms, you can call the following numbers: 800 0044 800 or 55 56 58 11 11.

Please consider that if you have these symptoms, you don´t necessarily have COVID-19, it could just be the flu.

Most people who get it will not develop any symptoms and will get better on their own. But they can still transmit the virus to others.

Taking care of ourselves is also taking care of other people.

That is why you should call the previous numbers, so they can give you more information as to what you can do.


There are things you can do to prevent the spread of COVID-19. For example:

  • Wash your hands frequently with soap for at least 20 seconds.
  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • When you cough or sneeze, cover your nose and mouth with your arm or a tissue, which should be immediately placed in the trash in a plastic bag.
  • Maintain a healthy distance from other people.



What can I do to avoid getting sick from COVID-19?

  • Washing our hands very well several times a day allows us to eliminate the virus.
  • Avoid touching our eyes, nose and mouth.
  • Staying home whenever we can, keep it clean and disinfect the surfaces and things we touch the most.
  • Always keep a "healthy distance" from other people. Healthy distance is the space we have around our body when we extend our arms.

Is there medical treatment to protect me from the virus?

No. At the moment, there is no vaccine or medicine for this disease. Health personnel are already working to make the vaccine to protect us from this virus. Also, most people who get sick from the virus will have only mild symptoms and will recover quickly from the disease.

Do face masks protect me from contagion?

No. They only protect us from the small drops of saliva that other people expel when they speak, but since they do not cover the eyes, the virus can enter through there as well. If we buy too many face masks we may cause a shortage for the doctors and nurses who do need them because they are in direct contact with sick people.

Is the virus transmitted through sweat?

No. The virus is not spread by sweat. The contagion is through very small drops of saliva that we cannot see coming out of the nose or mouth when we speak, sing, cough or sneeze. That is why it is advisable to be at a healthy distance, which is the space we have around our body when we extend our arms.

Are there people who are immune to it?

No. Anyone can have the virus, pass it on to someone else, and get sick. Most will have mild symptoms, but it can happen to other people who could get sick and need hospitalization (elderly people, pregnant women, people with disabilities, people with diseases such as diabetes, obesity, hypertension, among others).

If I come into contact with foreign people or people of Asian origin, will I get infected?

No. Anyone, regardless of where they were born or where they live, can have the virus, pass it on, or get sick. There is no reason to discriminate against anyone for fear of illness.

Is it true that men are more contagious than women?

Yes. So far there are more men who have the virus and those who have become ill. This can be explained because there are also more men who go out to work. Women are also infected, they can get sick and pass the disease to other people.

Can I transmit or acquire the virus from my pets?

Until now it has not been seen that the virus can pass to our companion animals, such as dogs and cats, and neither that they can infect us or other pets. Still, it is recommended to clean their paws after returning from a walk.

Can I get the virus from the environment?

Yes. Drops of saliva from people who have the virus can linger for some time on clothing, common items, and places that many people touch. That is why it is necessary to constantly disinfect handles, railings, tables, light switches, doorbells, elevator buttons, mailboxes, keyboards, phones, tablets, computers, keys and coins.